Privacy Policy
Last updated: June 22, 2026
Welcome to Rentany. We are committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, store, and protect your information when you use our peer-to-peer rental marketplace platform.
Rentany operates as a marketplace connecting people who want to rent items with those who have items to rent. We are the data controller responsible for your personal data.
2.1 Information You Provide
- Account Information: Name, email address, username, profile picture, bio
- Verification Information: Identity verification documents processed through Stripe Identity
- Payment Information: Processed securely through Stripe (we do not store card details)
- Item Listings: Photos, videos, descriptions, pricing, location information
- Communications: Messages exchanged with other users, reviews, dispute information
- Transaction Data: Rental requests, bookings, payment history
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, time spent on platform
- Device Information: IP address, browser type, device type
- Location Data: Approximate location (when you enable location services)
- Cookies: See our Cookie Policy section below
We use your personal data for the following purposes:
- Service Provision: To enable rentals between users, process payments, and facilitate communication
- Identity Verification: To verify your identity and prevent fraud
- Safety and Security: To protect users, prevent abuse, and resolve disputes
- Communication: To send notifications about bookings, messages, and platform updates
- Improvement: To analyze usage and improve our platform
- Legal Compliance: To comply with legal obligations and respond to legal requests
- Marketing: To send promotional communications (you can opt out anytime)
Legal Basis (GDPR): We process your data based on: (1) Contract performance, (2) Legal obligations, (3) Legitimate interests, and (4) Your consent (which you can withdraw at any time).
4.1 With Other Users
When you create a rental request or list an item, certain information (name, username, profile picture, reviews) is visible to other users to facilitate transactions.
4.2 Service Providers
- Stripe: Payment processing and identity verification (PCI-DSS and GDPR compliant)
- Base44: Platform infrastructure and hosting
- Clerk: Authentication services
4.3 Legal Requirements
We may disclose your information if required by law, court order, or to protect rights, property, or safety.
4.4 Business Transfers
If Rentany is involved in a merger, acquisition, or sale, your data may be transferred to the new entity.
Under GDPR and similar regulations, you have the following rights:
Right to Access
Request a copy of your personal data
Right to Portability
Receive your data in a structured, machine-readable format
Right to Erasure
Request deletion of your personal data (subject to legal obligations)
Right to Rectification
Correct inaccurate personal data
Right to Restriction
Limit how we use your data
Right to Object
Object to processing based on legitimate interests or direct marketing
To exercise your rights, please contact us at the email address provided below. We will respond within 30 days.
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure authentication (Clerk)
- Regular security assessments
- Access controls and authentication
- Secure payment processing through Stripe (PCI-DSS certified)
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
We retain your personal data for as long as necessary to provide our services and comply with legal obligations:
- Account Data: Until you delete your account, plus 90 days
- Transaction Records: 7 years (tax and legal requirements)
- Messages: Until deleted by users or account closure
- Verification Data: As required by law and Stripe's policies
We use cookies and similar technologies to:
- Essential Cookies: Required for platform functionality (authentication, security)
- Analytics Cookies: Help us understand how users interact with our platform
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. Note that disabling essential cookies may affect platform functionality.
Your data may be processed and stored in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for certain countries
- Service providers certified under privacy frameworks
Rentany is not intended for users under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
We may update this privacy policy from time to time. We will notify you of significant changes via email or through a notice on our platform. Your continued use of Rentany after changes constitutes acceptance of the updated policy.
If you have any questions about this privacy policy or wish to exercise your rights, please contact us:
Email: privacy@rentany.com
Data Protection Officer: dpo@rentany.com
Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data appropriately.